Privacy Policy

Plain-Language Summary: A Call-Only Website

At Washington Plumbing, we believe customer privacy should be straightforward. Our website operates as an informational directory and direct click-to-call telephone dispatch portal. We do not feature lead-capture forms, email newsletter sign-up boxes, interactive survey trackers, unmonitored chatbots, or third-party behavioral advertising cookies.

When you visit https://mukilteo.washingtonplumbing.best/, you can browse all information regarding our water heater repair, emergency plumbing, side sewer diagnostics, and regional service areas without registering an account or surrendering personal identifiable information (PII).

1. Information Collected When You Call Us

Because our service model is phone-first, the only personal information we collect is the information you voluntarily provide to our dispatch coordinator when placing a telephone call to (253) 201-3775:

• Contact Information: Your name, caller ID telephone number, and email address (if requested for delivering itemized digital receipts or service estimates).
• Service Location: Your residential property address in Mukilteo or surrounding Snohomish County communities where plumbing work will occur.
• Plumbing Details: Descriptions of your plumbing symptoms, equipment model numbers, age of fixtures, and emergency shutoff status.

2. How We Use Your Information

Any information provided during your telephone dispatch is used exclusively to deliver professional residential plumbing services:

• Scheduling and dispatching our mobile service vehicles to your home.
• Communicating technician arrival windows and updates.
• Preparing accurate, code-compliant scopes of work and pricing estimates.
• Filing municipal plumbing permits with the City of Mukilteo when required for water heaters, repiping, or side sewer replacements.
• Processing payments and providing itemized receipts upon job completion.

3. Zero Sale or Commercial Sharing of Personal Data

We do not sell, rent, license, barter, or trade customer contact information, phone numbers, or addresses to third-party marketing companies, data brokers, or external lead aggregators under any circumstances.

We share your information solely with direct operational partners necessary to fulfill your service—such as licensed municipal plumbing inspectors verifying code compliance, or secure payment processing vendors handling credit card authorizations.

4. Web Hosting Server Logs and Analytics

Like virtually all standard websites, the web servers hosting our static website automatically log basic non-identifiable technical data when your browser requests a page. These server logs may include your device's Internet Protocol (IP) address, browser software version, operating system, referring URL, and the timestamp of page requests.

This technical data is used solely to maintain server security, prevent malicious bot attacks, troubleshoot network performance, and ensure our web pages render correctly across mobile phones and desktop computers. This data contains no personally identifiable information and is never merged with customer telephone records.

5. External Website Links

Our website may contain links to external third-party resources, such as Google Maps for directions to our local facility (Google Maps link), or neighboring community informational sites in Everett, Lynnwood, and Edmonds.

Please note that once you click an external link to leave our site, you become subject to the privacy practices and terms of service of that respective third-party website. We encourage you to review their privacy policies accordingly.

6. Data Security and Retention

We employ commercial administrative and technical safeguards to protect customer service records, invoices, and contact numbers from unauthorized access, alteration, or disclosure. Customer service records are retained only as long as necessary for tax compliance, warranty documentation, and legitimate business accounting.

7. Updates to This Privacy Policy

We reserve the right to update this policy periodically to reflect operational changes, new statutory privacy laws, or municipal regulatory updates. Any changes will be posted directly to this URL with a revised effective date.

8. How to Contact Us Regarding Privacy Inquiries

If you have questions regarding this Privacy Policy or wish to review or update the contact information stored in our local dispatch records, please contact us directly:

Washington Plumbing – Mukilteo
516 5th St, Mukilteo, WA 98275, USA
Direct Phone: (253) 201-3775
Website: https://mukilteo.washingtonplumbing.best/

Policy Effective Date: October 2026.